Once the invoice is paid, and your event date scheduled, all other clients have been refused your specific rentals and services for your event date, and thus all payments are non-refundable.
Final invoice costs include delivery, set-up and pick-up of rental equipment within a 24 hour period.
All deposits are non-refundable. Invoices should be paid in FULL 72 hours prior to scheduled event.
What is your cancellation policy?
Bookings cancelled by client prior to 72 hours from the start time of the event may be rescheduled. Deposit funds may be applied to the rescheduled date. Bookings cancelled by client within 72 hours from start time of event will forfeit deposit.
What is your policy for damaged rentals?
The client will assume all liability during the rental period. This includes any risk of loss, theft, damage or destruction to the equipment. In the event of damages or total loss, buyer will be held 100% financially responsible for value of equipment (not applicable to champagne glasses).
